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Shipping & Return Policy

We want to make sure you receive your orders as soon as possible



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  • FREE SHIPPING on orders over $50. U.S orders only. 
  • $5.95 shipping on all U.S. orders under $50.  (USPS Standard Shipping: 2-5 business days)
  • Orders will be shipped same/next dayunless stated otherwise.          
  • Tracking number will be provided. We are not responsible for lost/stolen packages scanned as delivered. 
  • You will receive an email once your order is shipped with your tracking number, so you can track your order at all times.


We will be happy to accept returns on new/unworn clothing within 14 days from when your order was received. This rule only applies to qualified orders.  Please view our “Guidelines” section below for additional details.

 If you receive any defective or damage merchandise please contact us as soon as possible to this Email: customerservices@kind21.com and we will gladly resolve any issues on you order. 

Here are a few easy steps:

  1. Please view our guidelines below to ensure you qualify for a return.
  2. Please email us in regards to your returns/exchange BEFOREyou ship back your item(s).  for returns:  Email returns@kind21.com, for exchanges: Email exchanges@kind21.com
  3. Once our friendly customer service team contacts you, please ship to this address & include your order #. 


        P.O. BOX 96083

          Pittsburgh, PA 15226

Our guidelines:

  • All “SALE” & “CLEARANCE” items are FINAL SALE, if stated on the item description
  • International Orders are FINAL SALE.
  • All items must be new and unworn with original tags attached. 
  • Intimate clothing is non- returnable

A few more details:

  • Shipping costs are non-refundable. Customers are responsible for return or exchange shipping costs.
  • We highly suggest using a trackable shipping label when sending back your items as we are not responsible for lost or stolen packages. 
  • Once we receive your returned item(s), you will receive a refund back to your original form of payment within 2-7 business days.